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"Did Farmers Insurance Company and its subsidiaries systematically under-value first party claims by the use of a computer program named "Colossus®?"
Helen Sikes alleges exactly that. Sikes alleges that Farmers Insurance Company used the Colossus®
computer program in evaluating her personal injury claim, resulting in significant underpayment of her claim for general damages.
Whether or not Farmers is guilty of the allegations, it was just
announced that the parties have proposed a settlement.." The
suit alleges "Farmers systematically and uniformly pays insured
persons less for bodily injury claims than they would be legally
entitled"..."As a result Farmers’ deceptive actions
through the use of Colossus, Plaintiffs and the Class were damaged
because they received payments from Farmers that were less than they
were legally entitled to recover."
In order to be included in the settlement, a Proof of Claim Form must be filed with the claims administrator and be postmarked no later than July 22, 2005
See the Farmers
Colossus Litigation Class Action Settlement web site. See Farmers
Settlement.
The Third
Amended Petition alleges the following:
1. Farmers purchased Colossus as a "cost
containment" tool that would enhance Farmer’s profits at the
expense of first party insured persons. When Farmers purchased
Colossus, they knew they would be able to "tune" the software
program to achieve their goal of decreasing payments to insured persons.
Farmers achieved its goal by unilaterally and arbitrarily reducing by a
stated percentage the amount it would pay all uninsured and underinsured
bodily injury claims. (Paragraph 29)
2. Farmers agreed with Computer Sciences Corporation to keep as secret
the exact manner in which Colossus generates its evaluations.(
Paragraph 30)
3. In breach of its policy contracts and obligations to act in good
faith and fair dealing with its insured persons, Farmers refused,
without proper cause to pay its insured persons all sums which they were
legally entitled to recover.... (Paragraph 45)
There is much more, read through the documents yourself. Do you really want to be insured by a company that has
all these allegations against it and then settles?! Do you think
they are settling because they are guilty or innocent? Anyone
would have to
be stupid to insure anything with Farmers Insurance!
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