Excessive billing

Has anyone else had problems with excessive billing? For 3 months in a row they have bounced my account with ridiculous amounts not stated by the agent and when I requested they stop auto billing they just would not, I called over and over and then I called the billing center and they assured me the problem was taken care of. YEA RIGHT SURE IT WAS. They also said they would refund me and they took money again. They also sent me a letter stating that I was going to be canceled on OCTOBER 1st. 2011 and they did not they billed my account over and over, then I received another notice that I was being canceled as of NOVEMBER 1st. 2011 and instead they tried to get several large amounts out of my account once again, so now I have filed a dispute with my bank. I am so sick of this horrible company. Did anyone else have this problem. I was to sue them myself. Thanks! Lee (R. Weyer)

Lee,

I'm sorry to hear about your problem. Your situation is all on your agent, not Farmers. He is not doing his job or making sure everything is in order (he's forgetting to do something). Call your agents District Manager and calmly tell him what's going on. If you wanted your Farmers policy to be cancelled, just tell the District Manager when you wanted it cancelled and hopefully he'll take care of you.

If you have any further problems let me know.

Farmers is the worst.
They charge a late fee if you do not pay 30 days before the due date. they charge 5.00 to make your payment unless you pay electroniclly
they keep saying that they are changing billing systems - but the new billing system has been worst than the old - they just cancelled my vehicle that is paid. Our agents are good friends and they are just as frustrated. This is not an isolataed issue. We had to tell our friends (agents) we will be switching all of our vehicles and homes to a new company.