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A while back, I completed an online course with Improv Traffic School (myimprov-dot-com]), and it was promised that they would electronically send my certificate of completion to the DMV. They NEVER sent it, and I never got a physical copy from them in the mail either. I first discovered the issue when my Farmers auto policy premium suddenly increased substantially. It took me hours to resolve, between calling the DMV and Improv Traffic School, and two trips to the traffic court window at my local courthouse. I now come to find out that Improv Traffic School and Farmers Insurance are both headquartered in Woodland Hills, CA. Is this just a coincidence? Have any others had this type of issue with Improv Traffic School, while holding a Farmers auto policy?

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