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Paying for Agents Dishonesty

Posted by Sean K. 
Paying for Agents Dishonesty
May 10, 2011 08:17PM
Michael Burht in Mesa, AZ gave me a quote based on me having prior coverage limits that were way higher than what I had. He submitted this to the insurance (Bristol West instead of Farmers, seems Farmers agents have the discretion to give you insurance from one of three other carriers and not tell you, lovely) and when proof was needed, my rates jumped because I didn't have the coverage he said I did from the last insurance carrier. Now I'm socked with a bill that's over 300.00 and the wonderful cancellation fee. I called him and the secretary told me that it's not her fault I lied to the agent. I called the customer service and they put me on hold and then hung up on me. No joke. I've worked in customer service for 13 years and this is appalling. I went with Geico, so much better service, the rates were lower, and it's actual Geico insurance. No need to wonder what no-name insurance company you're getting socked with.

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How about when a person hits you in the rear of your car and Farmers says it's your fault

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