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Farmers Gave Out My Personal Information

Posted by prosales2010 
Farmers Gave Out My Personal Information
September 20, 2011 12:35AM
Be careful with Farmers!! I had both a renter and auto policy with them. I moved and so I notified my agent of my new address (it was a requirement from my new landlord to have the policy in force before I moved in) and she faxed my policy coverage to the landlord as I asked. Then when my auto came due, about two months later, that policy was sent to my old address and had the lienholder info wrong ( I changed that nine months prior). When I notified Farmers about these "errors", I received a rather nasty letter from one of their Customer Service Reps in Kansas telling me Farmers did not make a mistake. I wrote back, included my documentation about the changes I had made and this same Customer Service Rep proceeded to tell me they did not make this mistake and that I must have asked for the lienholder to be switched "back again to the first one". WOW. I wrote back and told this dumb ass that I am now afraid that someone must have had access to my personal records since I already proved that I did not do that and you (Farmers) tell me you did not do this. Someone did, must be someone who had (has) access to my personal info. In search of an attorney about privacy laws being violated. Beware, these guys lie and swear to that lie.

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