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Farmers reembersement

Posted by Diane Lucas 
Farmers reembersement
November 03, 2014 01:54AM
My car was backed into by a person insured under Farmers. My Ins company has paid for the repairs on my car. Farmers has confirmed over a month and a half ago that they would pay half of the car rental.
I have made repeated calls to the person Shannon Floyd every Monday for a month to find out the status of the claim. Shannon has never once returned my calls.
Frustrated I called her supervisor; Matt Smiley. And left a message with him. And he has not responded to my call either.

As a person WHO DOES NOT HAVE THEIR INS, if i were ever in the market to get another ins provider, as a result of this extremly negative response from their employees, what do you think their success is in getting my business??

Very unproffessional work ethics and values this company has in making people feel insignificant.

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