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Farmers agent cheated me

Posted by yespanthi 
Farmers agent cheated me
December 21, 2020 09:07PM
I was a Farmers customer from years on my home insurance. From last November I purchased auto policy too from them. During the purchase of Auto policy the farmer's agent applied discount towards my Home Owners policy but he never updated this info into their website. He promised to refund the extra money after I purchase auto policy with them. But he never refunded the money- neither receives my phone call.
Can you help me on this- where should I escalate this issue? is there any Farmer's main office complain center to complain their agents misbehavior?
Appreciate if someone provide me the information.

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