Farmers Insurance "Not Evaluating My Daughter's Claim Appropriately"
Let me begin by saying that I have been an insurance adjuster for over 12 years. I know how to evaluate an injury claim.
My 17 year old daughter was a passenger in my car that was being driven by her boyfriend when he crashed head on into a tree totalling my car and injuring my daughter. The Farmers adjuster has been responsive to me but is not evaluating my daughter's claim appropriately. I have tried and tried to talk to him about it but he is not moving in his negotiations! I sent a letter to the WA Insurance Commissioner (copy is attached) and they responded that although they do not agree with Farmers' evaluation of my claim, they can not do anything to help me.
I met Rob Dietz while traveling last week (a little miracle). As you may recall, he played a crutial role in the lawsuit against Farmers for using Colossus bodily injury evaluation program. He told me that he had just found out that Farmers is using another evaluation program called "Claims Management." This needs to be made known to the public and I'm not sure how to do it. I can not believe that Farmers lost a law suit for using Colossus and had to pay over $60 million and now they are using ANOTHER evaluation program. This is unethical at best!
I feel like I am being forced to hire an attorney to represent my daughter against MY OWN INSURANCE POLICY!!!
Parent of Jacqueline Trevino